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May 23, 2018
10:00 AM | 90 Min
Diane Dee

Workplace Behavioral Issues: Appropriately Handling Issues

Workplace conflict happens in the best of organizations. Failing to address workplace conflict costs an organization money, time and productivity.  When conflicts go unaddressed, they can have a negative impact on productivity and teamwork.  In order to manage conflicts successfully, it is necessary to address conflict as it arises and facilitate productive communication in order to resolve the situation.


May 29, 2018
10:00 AM | 90 Min
Wesley Pruett

The Latest Behavioral Interviewing Secrets Limit the Risk of Bad Hires with These Top Techniques

This webinar provides a specific and simple model for improving interview success that leads to reduced turnover and increased retention. Participants will also learn to use behavioral interviewing to tap into potential integrity problems.

  • Increased success and effectiveness in hiring.
  • Reduced turnover and increased retention.


Jun 06, 2018
10:00 AM | 90 Min
Diane Dee

Intricacies of the Fair Labor Standards Act

The Fair Labor Standards Act (FLSA), commonly referred to as the Wage and Hour Act, was passed in 1938 and since then has been amended many times.  The major provisions of the FLSA are concerned with minimum wage rates and overtime payments, child labor, and equal rights.  The US Department of Labor, Wage & Hour Division, oversees federal labor laws.  Additionally, State DOLs administer state labor laws.  Failure to comply with Wage & Hour laws may result in the employer paying the employee back wages, damages, penalties, attorney fees and court costs, plus the prospect of civil and criminal penalties from federal and/or state governments.  Therefore, Wage & Hour compliance is of the utmost importance.


Jun 06, 2018
12:00 PM | 90 Min
Mike Thomas

Excel - Automating Tasks and Processes with Macros

Do you find yourself repeatedly performing the same actions or tasks in your spreadsheets? If the answer is "Yes", it’s time to learn how to create a macro.

In this session you will learn how to create and edit macros, create macros that can be re-used across multiple files and create macros that run automatically based on an event such as opening or closing a file.

You'll learn how to create a macro the easy way by using the built-in macro recorder. You'll then progress on to learn how to make simple changes to a macro using the built-in programming language called VBA.


Jun 07, 2018
11:00 AM | 60 Min
Susan Strauss

Diversity & Inclusion Strategy: A Necessary Workplace Survival Tactic

Diversity and Inclusion must be embedded into the fabric of the organization; it must become part of the organization’s strategic plan.  In addition, part of the implementation process includes incorporating diversity and inclusion performance objectives within each employee and manager’s performance objectives.  We’ll discuss the issue of training and the role it needs to play in the diversity and inclusions as well as how to engage middle managers—who are already stressed with too much work and too little time. And finally, once the strategy has been designed and implemented, what metrics need to be used to measure the success of your organization’s  strategy.


Jun 13, 2018
11:00 AM | 180 Min
Margie Faulk

Sexual Harassment Training including Transgender & Gender Equity - California Regulations AB 1825, CA 2053 and the FEHC mandated effective January 1 2018

Requirement Criteria - California requires all Employers with 50 or more employees to provide sexual harassment training to their supervisors/managers as part of regulations AB No. 1825 for several years. Effective, January 1, 2018, the sexual harassment training regulation has expanded to include specific transgender topics. This new regulation enhances the previous requirements. To be compliant with regulations, the Trainer must be qualified to conduct this training. Margie Faulk, PHR, SHRM-CP, Compliance Officer for HR Compliance Solutions, is qualified and certified to conduct this training. Have your supervisors/managers trained by a qualified compliance professional to meet your requirements!

Supreme Court decisions and the current EEOC Guidelines make it clear that employers need to go beyond simply having an anti-harassment policy. Employers must provide training to ensure every manager and employee understands the organization's harassment policy. Employers must show due diligence relative to controlling workplace harassment. Every employee should be trained on what harassment is, and what to do about harassment, if they see it happening to them or anyone else.

Managers and supervisors must be aware of their liability and their responsibility to control harassment. They need to know how to prevent sexual, and other forms of workplace harassment, and what steps to take if harassment claims are made.

Per the regulations, the learning objectives of the training mandated by Government Code section 12950.1 shall be:

  • To meet the California state regulations AB 1825, AB 2053, SB 396 regarding providing sexual harassment training to supervisors/managers and newly hired/promoted supervisors within 6 months of hire/promotion and every 2 years;
  • To assist California employers in changing or modifying workplace behaviors that create or contribute to "sexual harassment," as that term is defined in California and federal law;
  • To provide trainees with information related to the negative effects of abusive conduct (as defined in Government Code section 12950.1(g)(2)) in the workplace; and
  • To develop, foster, and encourage a set of values in supervisory employees who complete mandated training that will assist them in preventing, and effectively responding to incidents of sexual harassment, and implementing mechanisms to promptly address and correct wrongful behavior." (§11024(b))
  • To provide sensitivity, protection and restroom safety as per OSHA Best Practices for establishing transgender guidelines;


Jun 15, 2018
10:00 AM | 90 Min
Wesley Pruett

Employee Retention Interviews: A Toolkit to Improve Retention and Lower Turnover

This webinar provides specific and useable tools for conducting stay interviews in your company. The core of the toolkit is actual interview questions in ten key areas. This process leads to a plan of action that increases the probability of retaining valuable employees. The Retention Toolkit gets at the source of the problem and allows managers and employees to work collaboratively to create realistic plan of action.

The pressing issue is that avoidable employee turnover costs companies billions and that retention interviews offer a viable solution for managing turnover risk.


Jun 20, 2018
11:00 AM | 60 Min
Susan Strauss

The Office of Federal Contract Compliance Programs (OFCCP) Finally Updates Their 1970 Sex Discrimination Guidelines: What You Need to Know to Reduce Liability

The OFCCP’s updated sex discrimination guidelines, called the Final Rule, “Discrimination on the Basis of Sex”, clarifies the connection between Title VII Civil Rights law, and OFCCP”S regulations.  The Final Rule, according to OFCCP’s Fact Sheet, facilitates contractors’ understanding and compliance with Title VII, which results in a possible reduction in contractor costs as well as an increase in labor-market efficiency. The Final Rule is necessary to ensure contractors are consistent with today’s workplace culture and challenges.  It prohibits contractors and subcontractors from discriminating against employees and applicants based on their religion, race, color, national origin, sex, sexual orientation, and gender identity (protected classes).  The Rule makes clear that discrimination of the protected classes includes issues related to hiring, promotions, recruitment, job assignments, training, benefits, pay, and discipline, as well as harassment. 


Jun 26, 2018
11:00 AM | 90 Min
Margie Faulk

Surfing the silver tsunami - Workers Compensation, ADA, FMLA, Mental Illness and Other Workplace Regulations! Will there be any protection?

This training will focus on the skills necessary to navigate the many workplace regulations that can impact Employers by arming them with the fundamentals of Family Medical Leave Act (FMLA), American with Disabilities Act (ADA), American with Disabilities Act Addendum (ADAA), Occupational Safety and Health Act (OSHA). Then and only then can Employers feel confident about juggling all these regulations without making decisions that can impact negatively on employees and the organization. When you add strict guidelines of Workers Compensation claims and the financial impact of high volume claims versus safety in the workplace, we need to provide Employers with as much awareness, tools and strategies to reduce risk and increase confidence. This training provides the necessary level of knowledge of compliance initiatives and resources that can assist HR professionals, supervisors and Employers in ensuring effective workplace compliance.


Jun 26, 2018
12:00 PM | 90 Min
Mike Thomas

Excel - Importing and Manipulating Big Data with Power Query

Do you work with "Big Data"? Do you import and manipulate large datasets in Excel? If so you’ll already be familiar with the limitations of Excel. Power Query, (known as Get and Transform in Excel 2016) is designed to get you past these limitations, allowing you to import and work with 1-million-plus-row datasets from virtually any source.

Power Query / Get and Transform can save you a ton of time when working with imported data. In many cases when you get data from external sources, it needs work on it before it can be used.  Although this can be done using Excel functionality, Power Query / Get and Transform is a lot faster, can handle much more data, and is repeatable with a couple of clicks.



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May 30 - 01, 2018
South-field, MI.
Steven Wachs

Statistical Process Control & Process Capability

This course teaches participants the fundamental concepts and methods needed to establish effective control charts and estimate process capability. In addition to learning traditional control charts (e.g. xbar, r/s), participants will be exposed to other useful charts for handling multiple sources of variation (within/between) and short production runs. Practical aspects of implementing SPC on the shop floor are also discussed.

Estimating process capability for both normal and non-normal data is discussed. The meaning and limitations of popular capability are presented in detail.

This highly interactive course will allow participants the opportunity to practice applying SPC techniques with various data sets. The objective is to provide participants with the key tools and knowledge to be able to apply the methods effectively for their own processes.


Jun 11 - 12, 2018
Lexington, KY.
Elga Lejarza

FMLA and ADA Compliance Certificate Program

No need to go to Law School and get a Doctor of Juridical Science degree on Employment Law in order to survive the tsunami of litigations and astonishing well-publicized lawsuits and settlements we read about every week. All you need is to sharpen your skills and enrich your career by attending this 2 Day Certificate Program on FMLA & ADA. This is a thorough Certificate Program which will provide you with the tools and resources you need to maintain compliance with these two important laws and regulations and to serve as an internal consultant to minimize organizational risk. Always remember, it is better to deal with the issues “in-house”, rather than in the “Court-house”. 

The key to untangling ADA and FMLA is to understand the obligations under each statute. Therefore, it is crucial for employers to have at least a basic knowledge of the laws to apply them correctly and avoid litigation.

This comprehensive program includes information packed sessions that provide complete coverage of all aspects of the federally-required FMLA and ADA compliance and best practices. You will learn the practical strategies and procedural recommendations that will enable you to tackle the challenging FMLA and ADA issues you confront everyday!

Areas Covered


  • ADA History 
  • 7% Utilization Rate and the Voluntary Self-Identification of Disability Form
  • Americans with Disabilities Amendment Act (ADAAA)
  • Definition of Disability under ADA
  • “Being Regarded” prong under ADA
  • Major life activities
  • Definition of “Substantial Limitation” under ADA
  • Compliance obligations under ADA
  • Protected Classes under ADA
  • The Interactive Process
  • Reasonable Accommodation Process
  • Examples of Reasonable Accommodations
  • Most common disabilities under ADA
  • Protection for alcoholism vs. drug use under ADA
  • The ADA and Persons with HIV/AIDS
  • Definition of Mitigating Measures under ADA
  • Direct Threat Defense
  • Hardship Defense
  • Definition of “Qualified Individual” under ADA
  • Posting Notices
  • Confidentiality and ADA
  • FMLA History
  • Covered Employers/Eligible Employees
  • “Loco Parentis” under the FMLA
  • Coverage of adult children under the FMLA
  • FMLA Qualifying Events
  • Notice Requirements
  • Certification of Serious Health Condition under the FMLA
  • Authentication and clarification of Certification
  • Employee Protections under the FMLA
  • Substitution of Paid Leave
  • Limitations to FMLA Protections
  • Employer Notification Requirements under the FMLA
  • Methods to establish the 13-month period under the FMLA
  • Calculation of Leave under the FMLA
  • Leave under the FMLA for spouses working for the same employer
  • Military Caregiver Leave
  • Qualifying Exigency Leave


Jun 25 - 29, 2018
Atlanta, GA.
Elga Lejarza

PHR/SPHR Exam Prep Workshop

What's Covered:Your Exam Prep Workshop includes six modules that align with, and are designed to help you pass, the exam. The modules are:

  • Strategic Business Management
  • Workforce Planning and Employment
  • Human Resources Development
  • Total Rewards
  • Employee and Labor Relations
  • Risk Management  

You Receive

 A huge benefit with this course is the flash drive containing the 2000+ slide Powerpoint presentation and practice exams in Microsoft Word, which you can review and use as much as you need to prepare for your exam. In all, you receive:

  • PHR/SPHR Study Materials
  • The #1 selling PHR/SPHR Exam Secrets Study Guide
  • PHR/SPHR Exam Flashcards Study System
  • Over 600 Practice Exam questions, both in book and Word formats- with answers and rationals!
  • 10 disc CD Audio Set

We also give you instructions for applying and registering for the PHR/SPHR exam!

 Bonus Re-Sit Policy: Any participant who does not pass their certification exam after taking this workshop is welcome to attend a future class free of charge within 12 months of the original program date


Jun 28 - 29, 2018
San Jose, CA
Margie Faulk

California Workplace Regulations for 2018! Employers Must be Prepared or Pay Fines, Penalties or Criminal Sanctions! Are You Prepared?

  • What companies are impacted by the current and new regulations and how should they mitigate all the regulations?
  • What happens if your company is on the list of industries that are targeted for audits?
  • What are the mitigating factors of being identified as a company that needs to have external audits by regulatory agencies?
  • How do you get on this list?
  • What regulatory agency is primed to audit your company?
  • Department of Homeland Security (DHS) has increased their audit efforts of I-9 documents and a foot in to assess immigration violations
  • The Transgender protection regulations are prominent in California and other counties (like San Francisco)
  • See how OSHA recommends “Best Practices” in terms of single and multi-user restroom guidelines and what factors are critical when establishing appropriate restroom signage
  • How critical is the new addition of transgender training topics for the new mandatory sexual harassment training?
  • If you have employees in California and other states with different regulations, contact us and we will help you!

Regulations: 2015-2018

  • Effective January 1, 2015, amendment AB 2053 requires all California employers subject to the mandatory training requirement under AB 1825 to include a component on preventing "abusive conduct."
  • Effective April 1, 2016, FEHA regulations were revised to clarify and expand the protections, employer actions and training requirements.
  • Effective January 1, 2018, SB 396 expanded required training for supervisors to prevent sexual harassment to include gender identity, gender expression and sexual orientation.

Additional California Regulations 2017-2018:

  • New Parental Leave Act
  • Restriction on Obtaining Salary History
  • Ban the Box Expanded Statewide
  • Harassment Prevention Training Regarding Gender Identity, Gender Expression and Sexual Orientation
  • Human Trafficking Poster
  • Immigrant Worker Protection
  • Santa Monica Sick Leave
  • Domestic Violence, Sexual Assault and Stalking Notice
  • California State Minimum Wage Increasing
  • Data Collection: Sexual Orientation
  • Anti-Discrimination Protection for Veterans
  • Whistleblower Protection regulations
  • Medical and recreational Marijuana in the workplace
  • Fire arms protection
  • Worksite Immigration Enforcement Protections
  • Workplace Safety and Workers’ Compensation
  • New hire notification
  • Terminated employees document notification process
  • OSHA Transgender Restroom Guidelines
  • Transgender Rights in the workplace
  • Pregnancy disability leave
  • Equal pay for Women


Jul 12 - 12, 2018
Margie Faulk

From Hiring to Firing: Avoid All the Workplace Regulatory Landmines Employers Face to Run Their Organization!

How many times have you been told that you can’t fire an employee even when you work in an “At-Will” State? As a compliance officer, I have told many Employers (much to their disappointment and even anger). However, most times the decision not to terminate is due to the employment laws and regulations protecting from discrimination, wrongful termination, hostile workplace and all the litany of violations of the many laws Employers have to jump through hoops to avoid.

Until Employers realize that the risk for these violations are higher because of lack of awareness instead of malicious intent, the sooner Employers can take the necessary steps to hire the best people, retain the stars and fire the employees who drag the company down.

This seminar will provide Employers, their Leadership, HR Professionals, Supervisors and any professional whose role is to manager the costliest budget item in the Organization, Human Capital!


Aug 20 - 21, 2018
Columbus, OH.
Elga Lejarza

Employment Laws Certificate Program for HR Professionals, Managers, and Supervisors

This training contains everything our Managers and Supervisors need to know to succeed and to protect our organizations by complying with Employment Laws by doing the right thing from a moral, ethical and legal way. Always remember that it is better to deal with issues “in house” rather than in the “courthouse”.

Seminar Fee Includes:

  • AM-PM Tea/Coffee
  • Seminar Material
  • USB with seminar presentation
  • Hard copy of presentation
  • Attendance Certificate
  • $100 Gift Cert for next seminar  

* Free consulting service on questions related to Certificate Program for 12 months starting the day of the seminar. Participant will be provided with an email address and a response will be received within 48 hours. 

Learning Objectives

  • Learn about significant changes in Labor and Employment Laws since the 1990s.
  • Understand the foundation of all Employment Laws.
  • Learn about prohibitions under Title VII of the Civil Rights Act.
  • Learn about Religious reasonable accommodations.
  • Learn how to avoid EEOC claims and litigation.
  • Learn how to maintain a harassment free workplace.
  • Understand the differences between exempt vs. non-exempt classifications.
  • Learn about the different FLSA Exemptions.
  • Learn about FLSA records retention.
  • Familiarize with Youth Employment Standards.
  • Learn about Break Time for Nursing Mothers.
  • Learn how to avoid wage and hour headaches.
  • Learn how to comply with the Family Medical Leave Act: Eligibility and timing requirement.
  • Master the headache of FMLA tracking.
  • Learn to identify what is a serious health condition and what is not.
  • Learn how to handle special situations such as spouses working for the same company.
  • Learn that "480" hours are not set in stone.
  • Learn about job restoration rights under FMLA.
  • Learn how to avoid being personally liable for unlawful work practice.
  • Learn about The Americans with Disability Act compliance and reasonable accommodation.
  • Learn to distinguish what is a Disability under ADA and what is not.
  • Learn about different types of reasonable accommodation.
  • Learn where to find resources and assistance with reasonable accommodation.
  • Learn about "Major Life Activities".
  • Learn about the confusing "Mitigating Measures" concept.
  • Understand the "Undue Hardship" defense.
  • Understand the "Direct Threat" defense.
  • Learn the legally safe way to confront an employee you suspect is abusing drugs, alcohol or other substances.
  • Learn about the importance of "Job Descriptions" with ADA.
  • Learn how to avoid age discrimination charges or claims when managing older workers.
  • Familiarize with the Older Workers Benefit Protection Act of 1990 (OWBPA).
  • Learn about "Mandatory Retirement" for certain positions.
  • Understand what exactly wage discrimination means.
  • Learn about the Lilly Ledbetter Law.
  • Learn about OSHA Law and regulations.
  • Learn about Pregnancy Discrimination, Hiring, Reasonable Accommodation and working conditions.
  • Learn about concerted activities.
  • Learn about Social Media Employment Policies and the NLRA's opinion.
  • Meet "GINA" and learn when we are violating "GINA" and when we are not.
  • Learn about the Employment Retirement Income Security Act of 1974 (ERISA)
  • Familiarize with the Consolidated Omnibus Budget Reconciliation Act (COBRA)
  • Learn to comply with the Health Insurance Portability and Accountability Act (HIPAA)
  • Learn about the Uniformed Services Employment and Reemployment Rights Act (USERRA)

Areas Covered

  • Title VII of the Civil Rights Act
  • Fair Labor Standard Act (FLSA)
  • Family Medical Leave Act (FMLA)
  • The American with Disabilities Act (ADA)
  • Age Discrimination in Employment Act (ADEA)
  • Equal Pay Act (EPA)
  • Occupational Safety and Health Act (OSHA)
  • Pregnancy Discrimination Act (PDA)
  • National Labor Relations Act (NLRA)
  • The Genetic Information Nondiscrimination Act (GINA)


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